Your IUCX 2025 educational and networking experience, set for Monday, May 5 – Thursday, May 8, begins with Registration/Check-in. Use these Top 10 Q&A to be in-the-know as you plan your time and navigate the Phoenix Convention Center (PCC).
Q1: Where and when is Registration/Check In?
A1: Book your trip to and from Phoenix plus hotel reservations based on your registered events. Most attendees arrive the day before their event begins, e.g. Executive Summit and Key Account Forum attendees typically arrive on Sunday.
Deep Dives begins Tuesday at 8:00 am
Conference Events begin Tuesday at 3:00 pm
Women in Utilities Sunrise Event begins Wednesday at 6:45 am
You may arrive as early as Sunday for registration/check-in, while events begin on Tuesday. Escalators and elevators are available just inside the North doors. Questions? Contact events@iucx.org.
Executive Summit
Registration/Check-In is open Monday and Tuesday, 7:00 am – 8:45 am in the West Building, 300 Level. Event begins Monday at 8:30 am. Questions? Contact Lisa Collins.
Key Account Forum
Registration/Check-In is open Monday, 7 am – 8:30 am, North Building, 200 Level. Event begins Monday at 8:30 am. Questions? Contact Shelley Carter.
ENGAGE311
Registration/Check-In is open Tuesday, 9:30 am – 1 pm. West Building, 100 Level. Event begins Tuesday at 1 pm. Questions? Contact Eden Watson.
Q2: Deep Dives and Women in Utilities Sunrise Event are both add-ons. Do I have to register for them separately?
A2: Yes! Both events have a separate fee in Conference 2025 Registration.
Q3: My utility wants to send multiple attendees. Are discounts available to save costs?
A3: Yes! Access the Utility Group Discount Form and maximize your travel/training dollars!
20% discount for 3-5 attendees
30% discount for 6-10 attendees
40% discount for 11+ attendees
Julie Shankles is ready to help! This year, IUCX has added an online Help Center. There, you can get step-by-step instructions to self-serve.
Q4: What meals are included with event registration cost?
A4: Use this handy chart to plan your meals and extra funds for snacking/dining.
Key: BB = Buffet Breakfast, PL = Plated Lunch, R = Reception with heavy hors d’oeuvres and drinks, R/D = Reception followed by plated dinner. SE = Special Event. All Events offer AM and PM breaks with hot/cold drinks and snacks. Most appetites are satisfied with Reception food stations as early dinner.
Q5: What should I wear?
A5: Business-casual attire and comfortable shoes! Indoor spaces at convention centers and hotels are generally cool, so many attendees appreciate having a sweater,shawl or jacket. With its 200,000+ square foot Exhibit Hall, IUCX is a place to get in your steps, so pack sidewalk-friendly shoes as you venture out to enjoy Phoenix’s local cuisine, sights and sounds.
Q6: How close are the hotels to the PCC?
A6: Three designated hotels are situated within a 2-3 blocks’ walk of the PCC (100 N 3rd St). Visit Hotels to make your reservations and check out each site’s amenities.
Renaissance Phoenix Downtown Hotel – 100 N 1st St
Hyatt Regency Phoenix - 122 N 2nd St
Sheraton Phoenix Downtown - 340 N 3rd St
Q7: Do Exhibitors with a booth receive any comps? Are there other discounts?
A7: No. You can receive the early rate if you register by March 31, 2025. If you are a conference sponsor, then you receive comps.
Q8: Do I have to register for each session/workshop that I want to attend at my event?
A8: No. Once you’ve registered/checked in for an event, you are welcome to attend all its offerings.
You are welcome to switch at Registration/Check In to a different Deep Dives category. There is no additional charge to do this. Some attendees ask if they can switch Deep Dives categories and Workshop tracks throughout the day? Of course! Just please be respectful of the discussion/ conversation format of Deep Dives and the presentation format of Workshops as you enter/leave rooms. The digital Conference App and the printed On-Site Guide offer Conference attendees up to 10 choices during four Wednesday sessions and four Thursday sessions.
Q9: Will the Conference App be available?
A9: Yes! About April 25, 2025, the App will be activated, and all registered attendees will receive a notification inviting them to download it and log in. Please do not try to log in before that date; it will not be available. De-Ann Mozingo will be onsite at Tuesday’s Attendee Orientation from 3:00 – 3:45 pm and the First Time Attendees Reception in the Exhibit Hall starting at 4:00 pm, in the area adjacent to Booth #108, to answer questions and help you access and use the App
Q10: May I bring a friend, my spouse or my family to Thursday’s Special Event?
A10: Of course! We’re excited to present The Hamptons, a great play-anything band with a wide repertoire. One guest per registered attendee, please. There will be street food, specialty drinks, activity stations and spaces and setting for eating and conversation. Ask about the guest cost on-site at Registration/Check-In.
Each month’s FACTS give tips and tricks on how to make IUCX the valuable learning and networking experience you want it to be. Your time and energy plus your company’s funding deserve a solid ROI. Though FACTS target first-time utility and vendor attendees, previous CS Week attendees will find them useful too. FACTS break down what can seem complicated and confusing to make it simple and understandable.
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