Short Takes

Formerly CS Week eNews, Short Takes are monthly, bite-size articles to keep you up-to-date on upcoming events, webinars and IUCX opportunities.

2025 Short Takes are sponsored by Teleperformance

Add Your Center’s Voice to the 2025 ENGAGE311 Agenda!

Like every IUCX event, ENGAGE311 knows robust content attracts exceptional attendance. Its Advisory Panel issued a 2025 Call for...

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Industry leaders, Katrina Metzler of NEUAC and Elizabeth Paulson of JEA presented the webinar, “The Ins and Outs of LIHEAP (Low Income...

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Customer engagement is a door that swings both directions. Getting to know customer preferences and priorities is the first step to them...

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Whether your company is a longtime sponsor/exhibitor or just learning about IUCX’s scope and depth in the utility customer service/IT...

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The Fall Planning Meeting set for early September is the time and place when abstracts submitted by utilities and industry partners are...

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Thank You to a Village of Volunteers during CS Week 2024!

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