IUCX Publishing1 min readAugust 2024Add Your Center’s Voice to the 2025 ENGAGE311 Agenda!Like every IUCX event, ENGAGE311 knows robust content attracts exceptional attendance. Its Advisory Panel issued a 2025 Call for...
IUCX Publishing1 min readAugust 2024On-Demand Webinars: Whenever, Wherever!Industry leaders, Katrina Metzler of NEUAC and Elizabeth Paulson of JEA presented the webinar, “The Ins and Outs of LIHEAP (Low Income...
IUCX Publishing3 min readAugust 2024PC Spotlights | Roger Stephens & Kristina McClenahanCustomer engagement is a door that swings both directions. Getting to know customer preferences and priorities is the first step to them...
IUCX Publishing1 min readAugust 20242025 Prospectus: Updated and Ready for Industry PartnersWhether your company is a longtime sponsor/exhibitor or just learning about IUCX’s scope and depth in the utility customer service/IT...
IUCX Publishing1 min readAugust 2024Call for Presentations Is Open Until 8/22/24The Fall Planning Meeting set for early September is the time and place when abstracts submitted by utilities and industry partners are...
IUCX Publishing1 min readAugust 2024CS Week 2024: Thank You to a Village of VolunteersThank You to a Village of Volunteers during CS Week 2024!
