Short Takes

Formerly CS Week eNews, Short Takes are monthly, bite-size articles to keep you up-to-date on upcoming events, webinars and IUCX opportunities.

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EVENT Updates

There’s an IUCX learning and networking EVENT for everyone. Read more!

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Make the Most of IUCX with … FACTS

F irst-time A ttendee C onference T ip S Short Takes offer quick bites of information, enough to take action, whet your appetite for...

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2025 Excellence Award Applications and Nominations Open Soon!

Excellence Awards showcase customer service excellence in four company-wide categories and two individual awards.

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LeadNext Applications Season Invites You!

LeadNext is a year-long development partnership program between IUCX and utilities to advance training for high-potential supervisors/manage

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Planning Committee Spotlights

Spotlights on Anisha Cathey and David Goldberg

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Popcorn Anyone? New Video Series Launches

Get your popcorn and cold drink ready for a new video series that launches this month. Three shorts, each 15 – 30 minutes long, feature...