Short Takes

Formerly CS Week eNews, Short Takes are monthly, bite-size articles to keep you up-to-date on upcoming events, webinars and IUCX opportunities.

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On-Demand Webinars: Whenever, Wherever!

Industry leaders, Katrina Metzler of NEUAC and Elizabeth Paulson of JEA presented the webinar, “The Ins and Outs of LIHEAP (Low Income...

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PC Spotlights | Roger Stephens & Kristina McClenahan

Customer engagement is a door that swings both directions. Getting to know customer preferences and priorities is the first step to them...

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2025 Prospectus: Updated and Ready for Industry Partners

Whether your company is a longtime sponsor/exhibitor or just learning about IUCX’s scope and depth in the utility customer service/IT...

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Call for Presentations Is Open Until 8/22/24

The Fall Planning Meeting set for early September is the time and place when abstracts submitted by utilities and industry partners are...

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CS Week 2024: Thank You to a Village of Volunteers

Thank You to a Village of Volunteers during CS Week 2024!